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Manager, People & Culture Business Partner - Canada

Toronto, Canadá ;
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ABOUT GREYSTAR


Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.


JOB DESCRIPTION SUMMARY

This role serves as a hands-on HR partner to property management leaders across Greystar’s Canadian portfolio. This role will execute people programs that support the growth of a scaling business, translating P&C strategy into practical, compliant processes across provinces. The role will cover the full HR generalist scope, including talent acquisition support, onboarding, employee relations, performance management, and team member engagement, ensuring new and existing properties have the people foundation they need to succeed.

JOB DESCRIPTION

Business Partnership & Scaling Support

  • Serve as the day-to-day P&C advisor to regional and property leaders across Canada, providing guidance on employee relations, team structure, and people practices.
  • Partner with operations leadership on property takeovers, new market entries, and portfolio acquisitions, coordinating staffing plans, team member transitions, and onboarding.
  • Adapt Greystar’s P&C programs, policies, and processes for the Canadian business, identifying gaps and building scalable, repeatable solutions as the portfolio grows.
  • Use HR data and reporting to track headcount, turnover, and hiring trends, and share actionable recommendations with P&C and business leaders.
  • Act as the connection point between the Canadian business and P&C COEs, ensuring enterprise programs are implemented effectively in market.

Talent Acquisition, Onboarding & Development

  • Partner with Talent Acquisition, or own full-cycle recruitment where dedicated TA support is not yet in place, to fill site and regional roles, often at high volume during periods of growth.
  • Support workforce planning for new properties and expansion markets, helping leaders anticipate staffing needs ahead of openings and takeovers.
  • Deliver a consistent, compliant onboarding experience for new team members, including those transitioning to Greystar through property acquisitions.
  • Support career growth and internal mobility for property teams, and collaborate with Learning & Development to deliver training that addresses identified skill gaps.
  • Ensure job postings and hiring practices comply with provincial pay transparency and employment requirements.

Culture & Team Member Experience

  • Champion Greystar’s values and help build a connected culture across a growing, geographically dispersed team.
  • Support engagement surveys, interpret results with leaders, and help build and follow through on action plans.
  • Monitor leading indicators such as turnover and exit feedback, and recommend proactive retention initiatives.
  • Plan and support recognition and engagement initiatives that make Greystar a great place to work in Canada.

Performance & Change Management

  • Coach managers on performance management, including goal setting, feedback, performance improvement plans, and documentation.
  • Support the annual performance and compensation review cycles in partnership with Total Rewards.
  • Help leaders and teams navigate change as new properties, systems, and processes are introduced, supporting clear communication and adoption.
  • Partner with P&C Operations on HR systems, payroll inputs, and data integrity as the Canadian team scales.

Employee Relations & Compliance

  • Manage employee relations matters, including workplace investigations, in partnership with Employee Relations, escalating complex issues as appropriate.
  • Ensure compliance with Canadian federal and provincial employment standards, human rights, privacy, accessibility, and occupational health and safety legislation, as well as company policies and procedures.
  • Support health and safety programs alongside operations, including Joint Health and Safety Committees and workers’ compensation claims (e.g., WSIB, WorkSafeBC).
  • Collaborate with Legal and P&C partners on Canada-specific policies, and serve as a resource for policy interpretation to ensure consistent application across properties.

#LI-BB1

The salary range for this position is $110,000 - $120,000 CAD Annually.

Robust Benefits Offered:

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits effective your first day of employment.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 5 family responsibility days and 5 company sick days. Additional vacation accrued with tenure.
  • Paid Parental Leave Top-Up Benefit (*For eligible team member). 
  • Group RRSP with Company Match up to 5% of pay after 3 months of service. Open to full-time and part-time team members, with spousal RRSP and lump sum contribution options.
  • Employee Assistance Program, plus free 24/7 virtual care with a Canadian family doctor.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • Pet Insurance discounts through Petsecure and wellbeing programs through the RBC app.
  • Ongoing Learning Opportunities & Education Assistance Programs.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.

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