ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Provides leadership and coordination of the assigned area’s support team by ensuring all administrative and clerical functions are completed in accordance with the Company’s policies and procedures.

JOB DESCRIPTION

• Maintains calendars for meetings, events, and other appointments, schedules appropriate meeting rooms/locations and time, and resolves scheduling and other conflicts as necessary to ensure effective use of time and resources.
• Makes travel arrangements for managers, team members, external consultants, visitors, and other dignitaries who have business with the Company by purchasing airline tickets, arranging hotel accommodations, and ensuring that materials and transportation or other resources are available at destination locations.
• Manages the inventory of office supplies and equipment; orders supplies as needed and within the established budget and approval process, and acts as liaison between the Company and vendors for repair, lease renewal, equipment maintenance, or issues with supplies, invoices, and billing.
• Prepares documents, letters, presentations, and other communication materials for internal distribution; types and spellchecks documents; creates graphs and other displays; complies with document retention policies, and acts as liaison for questions related to communication.
• Handles incoming email in the Supplier Support inbox acting as the front line for all supplier inquiries and distributing emails to appropriate team members, as necessary.
• Handles all incoming ticket requests for the FedEx account, provide user credentials for new users, password resets, and act as liaison between corporate accounting and the Supplier Support team for invoice issues.
• Maintains and sends reports to suppliers, accounting teams and communities to notify of potential new communities being added to OpsTechnology, community lists, pending approvals, or other reports and communications, as needed.
• Monitors and responds to all incoming voicemails, manage and purge voicemails, as needed. Forward voicemails to team members, as necessary.
• Assists with any surveys, reports, communications, audits as requested by the Sr. Director or managers within the Supplier Support team.
• Ensures that the office facilities are in working condition, including, telephone and voice mail systems, fax machines, office equipment, temperature, A/C or heat, lighting, and other office systems, by contacting vendors, contractors, building management, and other service providers as needed.
• Reviews and/or assists in preparing expense reports for certain managerial personnel by analyzing and evaluating information, reconciling receipts and supporting documentation, and coordinating with Accounts Payable as necessary to discuss issues, answer questions, or provide additional information as necessary.
• Completes projects, tasks, assignments, and other work that is unique to the specific assigned department or business area (including those requiring special knowledge and/or skills); follows departmental policies and procedures, and meets standards, metrics, and other benchmarks used within the department for evaluating performance and results.

Knowledge, Skills, Abilities:

• Demonstrated ability to read, write, and communicate effectively to represent company management in a support capacity; act as first point of contact for internal team members and external visitors to the Company; and answer questions related to department operating policies.
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
• Demonstrated proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for manager’s use. (Property management system experience is preferred.)
• Ability to operate basic office machines such as copiers, faxes, calculators, postage meters, and multi-line telephone systems.
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.
• Employment history that demonstrates the application and usage of administrative, secretarial, or office support skills demonstrating capability of providing administrative and clerical support.

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Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.