Key RoleResponsibilities

• Takes responsibilityfor all sales and letting activities,greetingand qualifying prospects. 

• Conductsproperty tours,showsapartmentsand handlesthe complete process ofapplications, creditscreeningandcriminal background checks. 

• Preparesthe lease and move-in packageand ensuresa smooth resident move-in and lease signing. 

• Takes responsibilityfor all viewing activitiesensuring theProperty meets the requiredcompany standards, followsuponcallsto becarriedoutandensuresfeedback is received following all viewings. 

• Executes and performs activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meetswith and contactsrenewing residents in advance of move-out dates, and ensuresthat lease renewal documents are signed and implemented on time. 

• Providesexcellent customerservice,respondsquickly and courteously to resident concerns and questions, takes prompt action to solve problems and/or document and convey resident or other requests to theappropriate individual(s). 

• Completesall documentation, recordsandmaintainsfile notes andresidentsrecords.

• Uses the property management software application (e.g.Yardi) to track apartment availability, record traffic and leasing activities, managesresident and prospect data, and capturescritical demographic and other information about existing and future residents. 

• Constantly executesand organizesnew initiatives with regards to community building,eventsand other activities.